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We have divided the haircolours into groups and then into shades. That means you choose from a colour height. Hair colours can be classified into ten colour heights, from black to light blonde and in numbers it is from 1 to 11 where 1 is black and 11 is very light blonde. Always make sure your hair is clean and washed when you want to determine your hair colour and colour height and choose the darkest shade you see if your hair has multiple colours.
To be able to determine what colours we can offer you, we have classified brown/black in colour height 2 to 5, blond we have classified in 6 to 9 and red is colour height 4 to 7. So it's not about choosing exactly your colour, but indicating what colour height your hair is in. Sometimes this is very difficult. You can always send us a picture if you can't figure it out. Then we will immediately let you know in which colour group and colour height we classify you.